You can cancel anytime you like. We recommend you cancel from your account online or via phone on 0113 457 0500 as these options are instant. You may also cancel via email but please allow at least 48 hours before your next Repeat-Order. To cancel via email please provide your name and last order number to [email protected]
If you cancel after a Repeat-Order has been processed and you have not received a shipping notification you can get in touch with our team and we can cancel and refund your order before it is sent, please call 0113 457 0500 to do this.
If you cancel after a Repeat-Order has been processed and your order has been shipped but you don’t want the order you will need to return the order before we can give you a refund. We do not cover return costs.