Online ordering

General information

  • Security

    All none PayPal payments are processed by a well-known payment provider called Stripe. 

    Stripe are a worldwide payment provider and one of the leaders in their industry. They are certified to PCI Service Provider Level 1, which is the most stringent level of certification.

    There is loads more information here: Stripe security.

  • One-time order payment methods

    Visa

    Visa Debit

    Mastercard

    Mastro

    Amex

    PayPal

  • Auto-Renewal Payment methods

    Visa

    Visa Debit

    Mastercard

    Amex

Troubleshooting

  • Why can't I use a discount code when paying via PayPal?

    You can but the way PayPal interact with some websites can make it a little confusing. Log into your PayPal account and choose the payment method in the PayPal window, you are then redirected back to our website to confirm payment. It's at this point you enter the discount code.

  • Why do you need my email address?

    We ask for your email address so we may create an account on our store for you to manage addresses, One-time orders and Repeat-orders. We only send you marketing emails if you agree at checkout. This is an opt-in button.

  • I accidentally started a repeat order

    You may log into your account and cancel it or get in touch from the help button at the bottom of this page and we will cancel it for you.



  • Why do I not have the choice to use Paypal?

    We only accept payment via Paypal for onetime purchases. Please check you only have onetime products in your basket.