Troubleshooting

  • My order hasn’t arrived

    UK orders please allow up to 5 working days for Royal Mail to deliver your package. Then let us know it hasn’t arrived by sending an email to help@togetherhealth.co.uk with your name and order number.


    International orders please check your tracking details. If there are no details when using the tracking number please allow up to 28 working days for delivery of your package. Then let us know it hasn’t arrived by sending an email to help@togetherhealth.co.uk with your name and order number.

  • I haven’t received any updates about my order

    Please check for any emails from together@togetherhealth.co.uk in your junk folder.


    Alternatively your email address may have been entered incorrectly. We can change this for you, please email us your name, order number and correct email address to help@togetherhealth.co.uk.